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Terms of Warranty on Dust, Fume and Mist Collectors for Donaldson Europe, Industrial Filtration Solutions.
Donaldson* warrants its products as follows, and in lieu of all other guarantees expressed or implied and of all other obligations on the part of the Seller except as expressly set below. This warranty does not extend to any incidental, special or consequential damages and claims resulting from such defects. Any disputes between the parties shall be settled in accordance with the rules of arbitration of the court of the country of the Seller*.
Equipment, excluding Filter Elements
- The product is free from defects in materials and workmanship, having been designed and produced in accordance with accepted industrial standards and practices.
- The warranty definitively ends within one year as from the date of product shipment or availability for shipment, whichever is earlier, ex works, even when the unit was repaired and/or replacement parts were done by Donaldson within this warranty period of one year.
- Donaldson accepts the obligation to provide repair or replacement, at Donaldson's sole choice, of parts proven to be defective within above said period of one year.
- The warranty on Filter Elements is subject to the conditions of Point 2 below.
- Material supplied by Donaldson under a claim against this warranty will be sold and invoiced to the Claimant, and credited upon return to Donaldson the defective parts and inspection/verification by Donaldson of the validity of the claim. All costs relative to the return of parts will be at Claimant’s charge.
- Repair or replacement of parts under this warranty by Donaldson will be done on an ex works basis, with all charges for freight and installation at the expense of the Claimant. Defective parts being replaced basis this warranty policy become the property of Donaldson.
- The warranty shall not be applicable in any of the following cases:
- If the Donaldson product or parts thereof have been modified or repaired in any way outside of the Donaldson premises, except where prior written authorisation has been given by Donaldson.
- If the product or parts thereof, in the opinion of Donaldson, have been subject to misuse, negligence, poor maintenance or accident, or have been altered or used in an unqualified manner or in any way so as to affect the product's reliability and/or performance.
- If the product or parts thereof have become worn, used or damaged through normal wear and tear.
- The warranty for purchased subparts included in the scope of supply of the Donaldson product, such as fans, rotary air locks, motors, instruments, electrical parts and gauges, shall be limited to the warranty provided by the manufacturer of such parts with however a minimum of twelve (12) months from the date of product shipment or availability for shipment, whichever is earlier, ex works.
- If non-Donaldson parts and/or elements have been used in the filter assembly.
Filter Elements
- Donaldson Air Filter elements are designed to operate at low pressure drop for extended periods of time. Donaldson warrants its filter elements as follows :
- Donaldson will replace any filter element found by Donaldson to be defective in
- materials or workmanship (or other performance guarantee by Donaldson given as a condition of the Purchase Order for the system) on a pro rata temporis basis of one year or 4000 hours of operation whichever comes first.
- Since filter life varies depending on the material being collected and on the operating conditions, filter life guarantees will be given based on specific application information.
- Any replacement made under this warranty will be on the basis of Ex Works, Donaldson factory or warehouse, with all handling and transport at the expense of the claimant.
- All warranty is invalidated 5 years after date of manufacture of the element.
- The warranty does not apply to material defects caused by normal wear and tear. Corrosion on metallic parts is considered normal wear and tear.
- Damage to elements due to transport or incorrect handling or incorrect storage or to misuse, poor maintenance, negligence or accident invalidates the warranty. Proper storage of elements in a dry well ventilated warehouse, free of inclement weather, to temperature not exceeding 400C, in original packing is required.
- All guarantees on cartridge life or other aspects of unit performance are VOID if the equipment is not used in the manner that is was described to us at the time of sale or if the unit is not maintained or operated in accordance with our operation and installation manuals.
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